Delivery Policy

Shipping C​osts

Australian Customers

$0 - $349 - Regular Shipping = Free

$0 - $349 - Express Shipping = $15 AUD

$350 Plus - Express Shipping = Free

New Zealand Customers

$0 - $349 - International Shipping = $30 AUD

$350 Plus - International Shipping = $40 AUD

Delivery Timeline

Whilst DBC Access makes every effort to stock all of the products we sell, some products are not kept in stock and are ordered in only when required. When purchasing a product from us, please check the "Shipping" tab in each product description to ensure you are aware of the delivery timeframe for each product. It is implied that when purchasing from DBC Access Pty Ltd, you are aware of the shipping timeframes for each product purchased. 

In general - most "small products" such as remotes, receivers, keypads, and wall buttons are kept in stock and any orders for these products will be dispatched within 24 hours - this is however not always the case. In general - most "larger products" are not kept in stock, and are ordered in only when required. 

If you have any questions, queries or concerns - please feel free to contact us by emailing sales@dbcaccess.com.au